Policies for Online Ordering


Contract Pricing: Contract or specific prices will be reflected on items that have been purchased by the customer within the previous twelve months. If an item has not been purchased in the previous twelve months, then either Call for Pricing or Internet Pricing will be displayed. *Internet Pricing is a price determined by Tri-Arc for the online store.

If a customer's contract or specific pricing is not on the site, then the pricing will be updated when the order is processed.


Gas Pricing: All internet prices for gases have been converted to Price Per Cylinder. Therefore, if the customer has a contract price with Tri-Arc and has a gas price quoted as Per Cubic Meter or Per 100 Cubic meters, then the appropriate method of pricing will be reflected when the invoice is created.


Fees: Applicable delivery charges, surcharges, and taxes will automatically be applied when an order is processed.


Shipping: To simplify the purchasing experience Tri-Arc will determine the most efficient and economical method of shipment. If your order involves cylinder gases it will always be delivered by Tri-Arc trucks.


Rush Orders: If an order needs to be more quickly expedited, then this must be stated in the comments section of the checkout page.