Policies for Online Ordering

Contract Pricing: Contract or specific prices will be reflected on items that have been purchased by the customer within the previous twelve months. If an item has not been purchased in the previous twelve months, then either Call for Pricing or Internet Pricing will be displayed. *Internet Pricing is a price determined by TRI-ARC for the online store.

If a customer's contract or specific pricing is not on the site, then the pricing will be updated when the order is processed.

Gas Pricing: All internet prices for gases have been converted to Price Per Cylinder. Therefore, if the customer has a contract price with TRI-ARC and has a gas price quoted as Per Cubic Meter or Per 100 Cubic meters, then the appropriate method of pricing will be reflected when the invoice is created.

Fees: Applicable delivery charges, surcharges, and taxes will automatically be applied when an order is processed.

Shipping: To simplify the purchasing experience TRI-ARC will determine the most efficient and economical method of shipment. If your order involves cylinder gases it will always be delivered by TRI-ARC trucks.

Rush Orders: If an order needs to be more quickly expedited, then this must be stated in the comments section of the checkout page.

Privacy Policy

TRI-ARC is committed to privacy and security for all of our clients. Because we respect your right to privacy, we have developed a Privacy Statement as indicated below.

Personal Information

Under no circumstances do we transfer your email address to any other company, nor do we collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs.

There are two ways you can provide us with and consent to our collection of certain personal information:

E-mail Request - Links throughout our site provide you with the opportunity to contact us via e-mail to ask questions, request information and materials, or provide comments and suggestions. You may also be offered the opportunity to have one of our Sales Representatives contact you personally to provide additional information about our products or services. To do so, we may request additional personal information from you, such as your name and telephone number, to help us satisfy your request.

Enrollment - You may choose to enroll for one of our products or services where we will request certain information from you. Depending on the type of product or service that you request, you may be asked to provide different personal information. For certain products and services, we may require your name, address, telephone number, e-mail address, and credit card number. Other products and services may require different or supplemental information from you in order to apply.

Statistical Information About Your Visit

Information obtained while visiting our site does not identify you personally, but rather records information about a visit to our site. We may monitor statistics such as how many people visit our site, which pages people visit, and which browsers people use. We use these statistics about your visit to help us improve the performance of our web site and over all user experience.

Your Ability to Opt-Out of Further Notifications

Periodically, we notify our customers of new products, announcements, and updates. If you would like to opt-out of being notified, please contact us at andrew@dataweld.com.